Shipping Policy

📦 Shipping Policy

At Chestore, we are committed to delivering your order quickly, safely, and efficiently.

✅ Order Processing Time

• All orders are processed within 1 business day (Monday to Saturday, excluding public holidays).

• You will receive a confirmation email once your order has been successfully placed and another once it has been shipped.

🚚 Shipping Method & Delivery Time

• Standard Shipping is available for all orders within India.

• Estimated delivery time: 4–7 business days after your order is shipped.

• Shipping carriers may include Delhivery, Blue Dart, or India Post, depending on your location.

💰 Shipping Charges

• We offer free standard shipping on all orders within India.

• No hidden charges or minimum order value is required for free shipping.

💵 Cash on Delivery (COD)

• COD is available for orders with a total value between ₹499 and ₹1,999.

• Orders below ₹499 or above ₹1,999 are not eligible for COD and must be prepaid.

• You’ll be able to select COD at checkout if your order meets the criteria.

🔍 Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can use this tracking number to monitor the delivery status through the carrier's website.

🕐 Delivery Delays

• In rare cases, delivery may take longer due to unforeseen delays such as weather conditions or courier issues.

• If your order has not arrived within 10 business days from the shipping date, please contact our support team.

🌍 Shipping Locations

• We currently ship only within India.

• We do not support international shipping at this time.

📞 Customer Support

If you have any questions about your order or shipping details, feel free to contact us:

• 📧 Email: support@chestore.co

• 📞 Phone: +91-9363955002

• 🕒 Available: Monday to Saturday, 10:00 AM – 6:00 PM IST